How to Choose a GCC Implementation Partner in India
Setting up a Global Capability Centre (GCC) in India involves several decisions that need to work together. Companies must establish […]
GCC
GCC Maturity Model: How to Evolve from Delivery to Strategic Impact
A Global Capability Centre (GCC) does not become strategically important simply because it has been operating for several years or
Building an AI-Led GCC in India: Strategy, Talent and Infrastructure
Artificial intelligence is changing what multinational companies expect from their Global Capability Centres (GCCs). Instead of using Indian operations only
From Outsourcing to a GCC in India: A Transition Planning Guide
Many global companies begin their India operations through an outsourcing partner. The arrangement can provide access to skills and delivery
GCC Governance in India: Structure, Decision Rights and Accountability
Establishing a Global Capability Centre (GCC) in India involves more than incorporating an entity, recruiting employees and arranging office space.
GCC Risk Management in India: Business Continuity Checklist
A Global Capability Centre (GCC) often supports business functions that global teams depend on every day. An interruption affecting its
How to Measure GCC Performance: KPIs and Business Impact
A Global Capability Centre (GCC) can employ hundreds of people and deliver work for multiple global markets. However, headcount and
GCC Technology Infrastructure and Cybersecurity Checklist
A Global Capability Centre (GCC) may begin with a small team, but its technology requirements can be complex from day
GCC Expansion Strategy in India: From 50 to 500 Employees
Launching a Global Capability Centre (GCC) is one milestone. Scaling it into a larger operation is a different challenge. As